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Hermiston CDJR: 855-896-3790 Ford of Hermiston: 855-878-9342 Ford of Prosser: 877-221-5696
Hermiston CDJR: 855-896-3790
Ford of Hermiston: 855-878-9342
Ford of Prosser: 877-221-5696
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Testimonials

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Jake Bangart
Full Star Full Star Full Star Full Star Full Star
8-3-2020
Jake Bangart

So I live about 6 or so hours away, I own a construction & development company in Washington state. I was doing some browsing one evening on Facebook marketplace and noticed a 2k17 Ford F-350 Super-duty, I inquired through to a man named Bradon Guzman. From the first phone call to delivery in less then 72 hours the truck was DELIVERED right to my shop at no charge. Was the best and most easy going vehicle purchase for my company ever. I will defiantly be looking into getting a commercial truck for the business hopefully by the end of this year and whatever other truck I may ever need. Thank you Bradon and thank you Tom Denchel Ford.

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Nikki Niles
Full Star Full Star Full Star Full Star Full Star
7-29-2020
Nikki Niles

Thank You Paul and Cody for helping me get a new car. I appreciate everything that you both did for me. Thank you

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Nancy Avitia
Full Star Full Star Full Star Full Star Full Star
7-26-2020
Nancy Avitia

First time I went, I had bad customer service and I was debating ever going back. But since then, I have had nothing but excellent service. I am so glad we went back.

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Charles J Chesonis
Full Star Full Star Full Star Full Star Full Star
7-20-2020
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Gary Frederickson
Full Star Full Star Full Star Full Star Full Star
7-17-2020
Gary Frederickson

Really knowledgeable service Dept.. They do their best to keep a schedule and are very through with communication of what your vehicle needs done. Best of anywhere we've been hands down.

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Steve Larson
Full Star Full Star Full Star Full Star Empty Star
7-12-2020
Steve Larson

Have bought several vehicles from Tom Denchel Ford, always a great experience.

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Gene Long
Full Star Full Star Full Star Full Star Empty Star
7-3-2020
Gene Long

Friendly staff, need more parking space

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Steffi Wilcox
Full Star Full Star Full Star Full Star Empty Star
6-22-2020
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Jeannette Givens
Full Star Full Star Full Star Full Star Full Star
6-21-2020
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Richard Seigler
Full Star Full Star Full Star Full Star Full Star
6-9-2020
Richard Seigler

My Salesman Bradon was so personable, knowledgeable, and genuine; it truly made the truck buying experience enjoyable. My family will definitely be using Bradon from now on for any future vehicle purchases. Mike in financing, thank you brotha!!! I appreciate you getting us the highest trade in value for my old rig and finding the lowest interest rate for monthly payments. Saving money is always a good thing. The team I had at Tom Denchel Ford Country Hermiston was better than their reputation. I am glad I came to see you guys. Can't wait to visit again.

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Ted Vanderford
Full Star Full Star Full Star Full Star Full Star
6-8-2020
Ted Vanderford

Very good service and good car wash , and pleasant staff.

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Dan Smith
Full Star Full Star Full Star Full Star Full Star
6-6-2020
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Helen Smith
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Helen Smith

So nice

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John Doyle
Full Star Full Star Full Star Full Star Full Star
6-1-2020
John Doyle

Just purchased 3 more F150's and I am very satisfied with the customer service and trucks. Great Dealer ship in Hermiston!

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Jann Barbee
Full Star Full Star Full Star Full Star Full Star
5-30-2020
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Becky Teel
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Becky Teel

First off I'd like to thank Tara MItchell on her customer service and up beatness on wanting to help us, She did an excellent job. There was no pressure, everything was done at ease. and 2ndly, Her crew, very nice and respectful, easy to work with. A lot of times buying a car can be a huge headache, not here, I did most of everything right at home on my computer and phone, most of the time dealerships want you right there at the store, Not these guys (it meant a lot to me,) Thank you all once again, we'll definitely see you later :-)

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Richard Bishop
Full Star Full Star Full Star Full Star Full Star
5-18-2020
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Barbara Huwe
Full Star Full Star Full Star Full Star Full Star
5-16-2020
Barbara Huwe

Had my oil changed at Tom Denchel, Hermiston. They were courteous, and kept me informed of what was being done and best of all washed by Excursion. Other than missing my front window bugs I am a happy camper. Glad this service is back. AND all was done with social distancing. Thanks

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Daniel Crosby
Full Star Full Star Full Star Full Star Full Star
5-15-2020
Daniel Crosby

I’ve never been so impressed with customer service. Javier called me regularly to update me on the status of my truck and was very knowledgeable and helpful. I’ll be using Tom Denchel Ford exclusively for my vehicle service needs from now on.

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Pete W
Full Star Full Star Full Star Full Star Full Star
5-13-2020
Pete W

It was a unique experience buying on line. Not sitting in the pickup before purchase. Tara was very helpful. Look forward to working with the service department and my next vehicle purchase with Tom Denchel Ford.

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Kelly Adam's
Full Star Full Star Full Star Full Star Full Star
5-13-2020
Kelly Adam's

Prompt and detailed service. Wonderfull service thank you so much .

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Jeffery Perry
Full Star Full Star Full Star Full Star Empty Star
5-12-2020
Jeffery Perry

Great customer service and willingness to discover mechanical issues at the service department above and beyond what was expected.

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Jacob Esparza
Full Star Full Star Full Star Full Star Full Star
5-7-2020
Jacob Esparza

Great experience at Ford bought my second car from Jay

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Stacey Challis
Full Star Full Star Full Star Full Star Full Star
5-7-2020
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Jeff Coffman
Full Star Full Star Full Star Full Star Full Star
5-7-2020
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Enrique Hernandez
Full Star Full Star Full Star Full Star Full Star
5-7-2020
Enrique Hernandez

Ask for jay

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Gary Brandt
Full Star Full Star Full Star Full Star Full Star
5-7-2020
Gary Brandt

Great sales staff easy to work with. Jay was awesome!

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justin mackenzie
Full Star Full Star Full Star Full Star Full Star
4-30-2020
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gretl crawford
Full Star Full Star Full Star Full Star Full Star
4-30-2020
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neil king
Full Star Full Star Full Star Full Star Full Star
4-16-2020
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Megan SCHELELR
Full Star Full Star Full Star Full Star Full Star
4-14-2020
Megan SCHELELR

Easy, stress free purchase. Great customer service! Love my explorer, thanks Cody for making my ford experience top notch!

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Joel Koertje
Full Star Full Star Full Star Full Star Full Star
4-14-2020
Joel Koertje

I want to say thank you to the sales team and finance department at Tom Denchel in hermiston for the treatment we recently received, our salesperson Cody was awsome. He and his finance team worked with us from morning to night, test driving multiple vehicles. In the end the only thing I regret was eating up Cody's entire day and having him miss out on a sale because we couldn't get a vehicle, but that was not their fault. I also was very impressed with the measures they took to keep my family healthy during this time. Very impressed and I would strongly recommend. Ask for Cody he was great.

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Erik Ilg
Full Star Full Star Full Star Full Star Full Star
4-14-2020
Erik Ilg

Always a pleasure to do business with. Jay Palomino sales was excellent and attentive, took great care even after the sale! This is my third vehicle purchase from Tom Denchels and they have continuously delivered.